Privacy Policy

Last Updated: January 2025

This Privacy Policy describes how Lustré Pro Detail™ ("we," "us," or "our") collects, uses, and protects your personal information when you use our mobile auto detailing services and website.

Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (phone, email, address)
• Vehicle information (make, model, year, color)
• Service preferences and booking history
• Payment information (processed securely through Square)
• Communication preferences

Website Usage Information

We may collect:

• IP address and browser information
• Pages visited and time spent on our website
• Device information and location data
• Cookies and similar tracking technologies

How We Use Your Information

We use your personal information to:

• Provide our mobile auto detailing services
• Process bookings and payments
• Communicate with you about appointments and services
• Send service updates and promotional offers (with consent)
• Improve our services and website
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• With service providers who assist in our operations (payment processors, booking systems)
• To comply with legal requirements or protect our rights
• In connection with a business transfer or merger

Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data
• Secure payment processing through Square
• Regular security assessments
• Limited access to personal information
• Secure data storage and transmission

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Withdrawal: Withdraw consent for marketing communications

Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage
• Improve website functionality
• Provide personalized content

You can control cookie settings through your browser preferences.

Third-Party Services

We may use third-party services that have their own privacy policies:

• Square: Payment processing and booking management
• Google Analytics: Website analytics and performance tracking
• Social Media Platforms: For marketing and communication

Data Retention

We retain your personal information only as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

We will delete or anonymize your data when it's no longer needed.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: lustreprodetail@gmail.com
• Phone: (612) 380-7012
• Address: Champlin, MN (Mobile Service)

Legal Documents

• Terms & Conditions
• Privacy Policy
• Cookie Policy

Data Protection

• GDPR Compliant
• Secure Data Storage
• Encrypted Communications
• Regular Security Audits